Who is responsible for your information?
BoxingTickets.co.uk operates this website. You can contact us about this notice, your personal information or a data protection request at info@boxingtickets.co.uk.
Information you provide and information generated by a visit
If you email us, we receive your email address, the contents of your message and any information you choose to include, such as your name or an event you are asking about. Please do not send payment card details, passwords or unnecessary sensitive information.
Web requests can include technical information such as an IP address, browser information, requested pages, request times and referring pages. Our website and infrastructure providers may process this information to deliver pages, diagnose faults and protect the service. You do not need to create an account to browse our public fight, arena and boxer pages.
Why we process information
We use enquiry information to respond to your request and deal with follow-up questions. Where your enquiry concerns a potential contract with us, the relevant basis can be taking steps at your request before a contract. For general enquiries and operating and securing the website, we rely on our legitimate interests in providing a useful, reliable service, balanced against your rights.
We may also need to retain information to comply with a legal obligation or establish, exercise or defend legal claims. If we introduce an activity that requires consent, we will explain that activity and request consent where required; you can withdraw that consent without affecting earlier lawful processing.
Service providers and external websites
Website hosting, security and email providers may process information necessary to supply their services. Our pages load Google Fonts, which means your browser can send technical request information, including your IP address, to Google when requesting fonts. Provider infrastructure may process information outside the UK. Where we are responsible for a restricted transfer, applicable UK data protection safeguards are required; contact us for information relevant to your enquiry.
Some ticket links take you to an external booking website. The provider receiving information you enter there explains its own processing in its privacy notice. Check the booking provider and its terms before submitting personal or payment information. Clicking an external link can also disclose normal web request information to that destination.
How long information is kept
We keep enquiry correspondence for as long as reasonably needed to respond, resolve follow-up issues and retain records required for legal obligations or relevant claims. The appropriate period depends on the subject of the enquiry and any applicable legal requirements. Technical records are kept according to operational, security and provider requirements. You can ask us about the retention criteria applicable to your information.
Your UK data protection rights
Depending on the circumstances, you can request access to your personal information, correction, erasure, restriction of processing or a portable copy of certain information. You can also object to processing based on legitimate interests and withdraw consent where processing relies on consent. These rights are subject to the conditions and exceptions in data protection law.
Email info@boxingtickets.co.uk to make a request. We may need proportionate information to confirm your identity before disclosing personal data. We will normally respond within one month; where the law allows an extension, we will explain it. You can also complain to the Information Commissioner’s Office, the UK data protection regulator, at ico.org.uk.
Cookies and changes to this notice
Our Cookies page explains cookies and similar technologies separately. We will update this notice when our processing changes. The review date below identifies this version.